Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided the lace remains uncut and the hair is in its original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Place the item back in its original packaging, ensuring the lace is intact and all gifts or accessories are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 3-5 business days.